Senior Site Reliability Engineer (Elasticsearch)



Software Engineering · Full-time
Calgary, AB, Canada · Remote
Posted on Saturday, March 4, 2023

Senior Site Reliability Engineer

#WeAreCisco and we're so happy you're thinking of joining us. Follow us on social @WeAreCisco to learn more about what employees say about why we love where we work, or check Cisco out on Glassdoor for the latest reviews.

Your challenge (should you choose to accept it):

Think back on the latest significant internet outages and how they disrupted everyday life – even a few hours can halt commerce and connecting with family and friends. If our sites go down that long, our customers are left defenceless. Who's there to make sure that doesn't happen? That's you!

As a Senior Site Reliability Engineer, you will be the hero behind the scenes preventing similar catastrophes for Cisco's TD&R services.

You'll be part of a team that solves challenges using technologies within AWS and engineers resilient, robust cloud infrastructure using innovative principles. As a result, you can recover quickly, minimize customer impact, thrive innovating, and love being backed by data.

About you:

To be successful in this role, you'd be a role model who exemplifies our culture and is often appreciated for living our principles. You are a leader and thrive in a complex world yet beg for simplicity. You shine when collaborating with application development teams in designing cloud infrastructure and finding fulfillment in writing Infrastructure-as-Code. With your persistent curiosity about improving build and release frameworks, you're comfortable fixing and resolving production incidents.

We need to say that sometimes a candidate may have that "X" factor. So, if you think you have the potential for this role, go ahead apply! We keep your application on file, so even if this isn't the role for you, we look at our database first for new positions that open.

The impact you will have included:

  • To secure Cisco customers and keep them protected from threats.
  • Solving cloud infrastructure challenges through software engineering approaches using innovative technologies.
  • Architecting and maintaining secure, highly resilient, and highly available cloud infrastructures to host TD&R services.
  • Designing release pipelines that meet the desired velocity for feature releases.

The experience you'll need to succeed:

  • Experience with Elasticsearch architecture, design, deployment, upgrade, backup and restore
  • Experience with Logstash, Filebeat & Kibana
  • In-depth expertise in the administration of enterprise-grade AWS infrastructures
  • Background in Infrastructure-as-Code (IaC) tools like Terraform
  • Experience in configuration management tools like Salt, Ansible, and Chef
  • Strong security, networking, and Linux systems administration skills
  • Ability to participate in a 24/7/365 on-call rotation
  • Experience in monitoring infrastructure using PagerDuty, Datadog and CloudWatch
  • Experience with HashiCorp tools including Vault, Consul, Nomad and Packer

Our Team:

Ask a Cisconian (that's what we employees call ourselves) the best part of working at Cisco, and nine times out of 10, we'll say, "the people!"

Our versatile team provides a great deal of autonomy but expects clear accountability. We thrive in exploring new and innovative ideas but are rooted in making those decisions based on quantitative data. We're also in a fortunate position where our people leaders can proxy as Technical Leaders and vice versa.

We love a good career growth story! Team members previously in this position are now Technical Leaders or People Leaders responsible for the cloud infrastructure of entire product offerings within the TD&R portfolio.

"We pride ourselves on being an outstanding engineering organization with humility. We are agile and pragmatic. We enrich our people to strive for the best, enabling them to simplify complex problems." – Sandip K.

"We use groundbreaking technologies, so we always get a chance to learn and apply improvements to cloud infrastructures. I like our TD&R Ops team culture, flexibility and the direction we are heading." – Gayan J.

Why Cisco Secure

We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

"Cisco Secure offers an environment that combines cutting-edge, mission-critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering

There are so many amazing reasons to join Cisco. Learn more here!

Join Cisco Secure – Be You, With Us!


Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

JOB ID: 1391983

Cisco is an equal opportunity employer.

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